Request Account Access

Sign Up for My Castle Care

New accounts are authorized by an administrator. Submit your request and our team will review it, assign the appropriate security level, and send your invitation — usually within one business day.

Individuals with special needs

Your request is reviewed by an administrator who assigns your security level. We never share or sell your data.

Garden companionship

Admin-authorized

Every new account is reviewed by an administrator who assigns the right security level before access is granted.

Usually within one business day

Our team reviews holding-list requests promptly and sends your invitation once your security level is assigned.

Secure by design

No one gets access without authorization. Your security level controls exactly what you can see and do.