Configured, Not Packaged

Enterprise Pricing & Licensing Center™

My Castle Care isn't sold in fixed software packages. It's configured around your organization — the service models you deliver, the modules you need, and the scale you operate at. This page explains how licensing works, not what it costs.

This page describes our licensing philosophy only. It does not publish specific pricing, discounts, or contractual terms.

Individuals with special needs

A modular licensing philosophy

Every organization delivers care differently. So instead of fixed packages, we license the platform around your actual needs — modular, configurable, and built to grow with you.

No fixed packages

We don't force you into pre-bundled tiers that include modules you'll never use.

Modular by design

License the modules your organization actually needs — add more as you grow.

Configured to you

Licensing reflects your service models, scale, and operational reality.

Partnership, not transaction

We work with you to define the right configuration — not sell you a shelf product.

Garden companionship

License the modules you need

The platform is composed of modules. Your configuration is built from the ones that match how your organization delivers care — nothing you won't use.

Member 360™

Unified member & member profiles.

Medication Management

Templates, logs, refills, consents.

Documents & Forms

Intake, consents, and secure storage.

Appointments & Visits

Doctor visits and scheduling.

Compliance & Audit

PCSP, intake, and audit readiness.

Executive Intelligence

Dashboards and roll-up reporting.

Enterprise Governance

Org structure, roles, and oversight.

Care & Habits Logging

Daily habits, goals, and observations.

Illustrative module set — your configuration reflects your selected modules.

Caregiver documenting care

What shapes your configuration

Rather than fixed tiers, your licensing reflects the realities of your organization. These are the factors we consider together — not a formula you have to fit.

Organization size

From a single home to a multi-site enterprise — configuration scales with you.

Service models

The number and type of approved service models you deliver.

User count

Staff, supervisors, providers, and members who will use the platform.

Locations & programs

How many sites, programs, and departments you operate across.

Family embrace

How configuration works

A simple, collaborative process — not a shopping cart. We define the right configuration together, then license around it.

1

Discover

We learn about your organization — your service models, scale, and goals.

2

Configure

Together we select the modules and capabilities that fit how you deliver care.

3

License

Licensing is defined around your configuration — not a pre-built package.

4

Launch & grow

Add modules or capacity as your organization expands over time.

Program director

Fixed packages vs. configured licensing

The difference is about fit. Configured licensing meets your organization where it is — and goes where it's going.

Area
Fixed packages
Configured licensing
What you get
A pre-bundled tier, fixed forever
A configuration built from your needs
Unused modules
Pay for them anyway
Only license what you use
Adding capability
Upgrade to the next tier
Add the specific module you need
Service models
One workflow for everyone
Configured to your approved models
Scale
Tier cliffs and overages
Grows with your organization
Human services professionals

Common questions

Why don't you publish pricing?

Because every configuration is different. A meaningful price depends on your service models, modules, scale, and goals — not a one-size-fits-all number.

Can I start with a few modules and add more later?

Yes. That's the point of modular licensing — you add capability as your organization grows, without re-buying the platform.

Is there a minimum or a base configuration?

We define a starting configuration together during discovery, based on what your organization needs to operate effectively.

How is licensing different from a software package?

A package is a fixed bundle sold to everyone the same way. Licensing here is defined around your organization — the modules, models, and scale you actually use.

Where can I get specifics for my organization?

Schedule a demo. We'll learn about your needs and define a configuration — and only then discuss licensing that fits it.

Compassionate care

Define your configuration with us

Skip the pricing page guessing game. Let\'s talk about your organization and build the right configuration together — then license around it.